Delivery
Shipping Countries
Check out the list below to find out if we ship to your country. Currently we are delivering to over 160! The countries are grouped by continent, ordered A-Z. We have also added an Overseas Territories section for easy access.
Shipping Restrictions by Country
Some countries have import restrictions on certain PhiShop products. The list below is regularly updated, so please see which (if any!) products are not able to be shipped to your country.
Australia
all Microneedling products
Phi-Ion Pro
Austria
PhInjection Pen & hyaluronic fillers
PhiRemoval products
Phi-Ion Pro
Babor Spot reducer
PhiHenna (black, medium brown)
PhiLaser Type 2.0
Canada
- PhInjection Pen & hyaluronic fillers
PhiRemoval products
Phi-Ion Pro
Babor Spot reducer
- PhiLaser commode
- all products
Mexico
PhiLaser commode
Russia
PhiLaser commode
Saudi Arabia
PhiLaser commode
Turkey
PhiLaser commode
USA
PhInjection Pen & hyaluronic fillers
Phi-Ion Pro
Babor Spot reducer
ZEN machine
PhiLaser commode
United Kingdom
PhInjection Pen & hyaluronic fillers
PhiLaser Type V & HC
Before placing an order, please make sure that you are able to import our products into your country. If you need any import documents, you can easily contact info@phishop.com and our customer care team will be happy to help you.
Make a request, and we will send you the customs code, the Material Safety Datasheet (MSDS), and any extra information that you may need.
With these documents you will be able to find out if you can import your selected products.
Shipping Tracking
You will receive a shipping confirmation via email once your order has been shipped. This will include a tracking number of your delivery. You can stay up-to-date and track your order on the following sites:
- DHL Express: http://www.dhl.at/en/express/tracking.html
- Various carriers: www.17track.net
Shipping Rates
Shipping costs are calculated and displayed before making your payment. The costs depend on the weight of the package and its destination. Please be aware that this amount does not include any duty charges or extra import fees.
Custom and Duty Fees
All orders shipping to outside of EU may have custom and duty fees. Unfortunately, we are unable to provide information about whether you need to pay custom and duty fees in your country.
Duty fees are based on product value and are defined by the country of import on arrival.
If you are required to pay custom fees, DHL Express or the country customs department will contact you directly.
Custom and duty fees are not included in your order and shipping total.